Frequently Asked Questions

The duration of the cleaning depends on the size of your apartment and the range of additional services you choose. The suggested cleaning time is displayed in the panel during the ordering and service configuration phase, so you know in advance how long it will take us to complete the job.

Of course, you can order our service on a recurring basis. 

This is a great way to keep your property clean all year round. Additionally, as our regular customer, you will receive attractive discount codes. Our customer panel will give you easy access to order and billing history, giving you full control over cleaning services. 

We also cooperate with real estate agencies and property management companies, which guarantees comprehensive solutions also for companies.

Just let us know by phone or email up to 12 hours before the cleaning starts, and we will refund your money or reschedule the cleaning to another date.

No, that isn't necessary. Simply provide us with advance information on how to access the property (e.g., intercom code, leaving a key with a neighbor).

Yes, our employee can arrive with professional equipment: a vacuum cleaner, a mop, and eco-friendly cleaning products – just select this option when booking.

Of course, if you prefer specific products, just let us know when the staff member arrives, or in the reservation notes, and our staff member will use them.

Yes – every employee undergoes a thorough recruitment process and training. We only employ vetted, honest, and experienced individuals.                        All employees are directly employed by us; we do not use external services.

Yes, we offer a separate "post-renovation cleaning" package. This requires a prior quote – please contact us by email or phone.

Contact us

  • Maciej Lizak Tidify 
    NIP 731 20 92 300,
    Poznań 61-763 ul. Wroniecka 5 

  • +48 693 994 510
  • info@tidyfy.pl